ARTICLE 1. – Entirety
The Buyer is expected to accept it without reserve.
They will be applicable as soon as they are online.
If a condition would be missing, it would be considered being ruled by the use in force in the distance selling sector, of which companies are based in France.
ARTICLE 2. – Object
ARTICLE 3. – Precontractual Informations
3.2 Are transmitted to the Buyer, in an understandable and clear manner, the following informations:
-The essential characteristic of the good ;
-The Price of the good ;
-In the absence of the immediate execution of the contract, the date or delay which the supplier / service provider / manufacturer, commits to deliver the good, whatever it’s price is;
-The informations relative to the identity of the supplier / service provider / manufacturer, It’s postal address, telephone and email address, and it’s activities, those relative to the legal terms, to the digital content functionality, if so to his interoperability, to the existence and modality of implementation of the garanties and others contractual conditions.
3.3 The Seller communicates to the Seller the following informations:
-His name or his company name, his company localisation, and if it’s different, it’s head office localisation, his telephone number and his email address;
-The methods of payment, of shipping and execution of the contract, as well as the terms planned by the professional for the processing of claims;
-The existence and the procedure of practice of the legal guarantee of conformity planned in articles L.211-1 and followings of the consumer code, of the guarantee of latent defect planned in articles 1641 of the civil code, as well as, if so, the commercial guarantee and the customer service respectively planned in articles L.211-15 and L.211-19 of the consumer code;
3.4 The Seller Advises, as regards to the digital content:
-Any relevant interoperability of this content with certain hardware or software, of which the professional should reasonably be aware of.
Article 4. – The Order
The item on the shopping bag are not reserved and can be bought by other clients as long as the customer has not received a confirmation for his/her order by email.
The Buyer has the possibility to order online, from the online catalog by mean of the form figured, for all products, while stocks last.In case of unavailability of an ordered product, the Buyer will be informed by an email.
The sale will be considered as definitive: - after the shipping to the Buyer of the confirmation of acceptation of the order, by the Seller, by email. -and after the collection by the Seller of the entirety of the price;
Every order means an acceptation of the price and description of the products available for purchasing.Any Contestation on this point will intervene in the framework of a possible exchange and of the guarantee mentioned below.
In some cases, in particular for a payment default, a wrong address or any problem attributable to the Buyer, the Seller reserves himself the right to block the order until the resolution of the problem.
Cancellation of this product order and it’s possible refund will then be executed, the rest of the order remaining firm and definitive.
Article 5. – Electronic Signature
The online supply of the payment card number and the final validation of the ordering, will be a proof of the Buyer’s agreement;
-on the amount due under the order form
-on the signature and express acceptation of all the executed operations.
In case of fraudulent use of the payment card, the buyer is invited, as soon as he acknowledges it, to contact the +330 769 710 681 or send an email to firstname.lastname@example.org.
Article 6. – Transaction’s Proof
The computerized register, kept in the computer systems of the seller in reasonable security conditions, will be considered as proof of the communications, orderings and payment that came between the Seller and the Buyer.
The archiving of the ordering form, and bills is executed on a reliable and durable support that can be considered as a proof.
Articles 7. – Product Informations
The products are described and presented in the most accurate way possible.
However if errors or omissions could have happened as for this presentation, the responsibility of the Seller could not be engaged.
The photography of the products are the most accurate possible, but can not assure a perfect similarity to the proposed good, notably concerning the colors, as a consequence the products photography are not contractual.
Article 8. – Prices
The Seller reserves himself the right to modify the price at any given moment, but engages to apply the current prices at the time of the ordering, provided of the availability at this date.The price are indicated in Euros and don’t includes the shipping costs, billed as additional, and indicated before the order validation.
The prices considers the TVA applicable at the day of the ordering, and any modification of the TVA applicable rate will be automatically applied on the the price of the products of the online shop.The orderings designated to country outside the European Union are shipped with exemption of the TVA, the the Buyer will pay the TVA of his country at the time of the reception.
The payment of the entirety of the price must be made at the time of the ordering.At no time the amount paid could be considered as deposit or advances, unless if specified in the framework of a limited edition product under a special system of reservation.
If one or more taxes or contributions, notably environmental, would be created, in increase or decrease, this change could be applied to the product selling price.
Article 9. – Methods of payment
It’s a matter of ordering a product with an obligation of payment, which signifies that making an order applies a payment from the Buyer.
To pay his ordering, the buyer can use, at his choice, the entirety of the payment methods put at this disposal by the Seller, and listed on the website of the Seller.
The buyer guarantees the Seller he disposes of the possibly necessary authorizations to use the methods of payment chosen by him, at the time of the validation of the order form.
The Seller reserves himself the right to suspend any process of ordering and any shipping in case of a denial of the payment card authorization from officially accredited organizations or in case of no payment.
The Seller reserves himself the right to refuse to make a shipping or to honor an ordering from a Buyer that would not have paid entirely or partially a previous ordering, or with whom a litigation of payment would be in the course of administration.
The Seller implemented a procedure of orders verifications, intended to assure that no one uses the bank details of another person without his knowledge.
In the framework of this verification, the Buyer could be asked to send by fax to the Seller, a copy of his identity papers, and a documentary proof of residency.The order will be validated only after reception and verification by the Seller of the sent documents.
The payments made by the Buyer are considered definitive after the effective collections of the due amounts by the Seller.
Article 10. – Product availability – Refunds – Resolutions
Except in case of force majeur or during periods of closure of the online shop that will be clearly announced on the homepage of the website, the delivery time will be, while stocks last, those indicated below.
The Delivery time runs from the date of saving of the order, indicated on the ordering confirmation mail.
In case of non respect of the date or delivery time agreed upon, the buyer, before resolving the contract, will have to ask the Seller to execute it in a supplementary and reasonable delay.
In the absence of execution of this new delay, the Seller will be free to resolve the contract.The Buyer will have to accomplish those successive formalities by registered letter with receipt confirmation or by handwriting on a lasting medium.
The Contract will be considered as resolved at the time of the reception by the Seller of the letter or writing informing him of that resolution, unless if the professional executed the contract in the mean time.The buyer will be able to resolve immediately the contract, if the dates or delays seen above, constituted an essential condition of the contract.In this case when the contract is resolved, the Seller has to refund the buyer of the entirety of the amount paid, at the most 14 days following the date at which the contract was denounced.
In case of unavailability of the ordered product, the Buyer will be informed the sooner, and will have the possibility of cancelling his ordering.The Buyer will have the choice to ask for a refund of the paid amounts during the following 30 days of the payment at the most, or the exchange of the product.
Article 11. – Terms of Delivery
11.1 Delivery time
The delivery means a transfer to the customer of the physical possession or the control of the good. It’s done only after the payment confirmation by the bank of the Seller.
AMPLR Paris is not responsible for any delay due to the delivery company. Delivery time are not taking into account the possible delay from stock availability.
Delivery time for France Métropolitaine: 7 days
Delivery time for DOM-TOM : 15 days
Delivery time for European Union : 10 days
Delivery time for outside European Union : 20 days
11.2 Shipping Fees
If the shipping address is outside the European Union, Customs fees will be at the charge of the customer. AMPLR Paris has no control over those fees which are at the entire responsibility of the customer.
Free shipping for an order of 800€ and more. Return shipping fees at the charge of the client.
11.3 Delivery issues
The products are delivered at the address indicated by the buyer on the ordering form, the buyer must verify it’s accuracy. Any package sent back to Seller due to a wrong or incomplete address will be re-shipped to the expense of the Buyer. The Buyer can, at his request, obtain the sending of a bill to the address of facturation and not to the address of delivery, by validating this option on the ordering form.
If the buyer is absent the days of delivery, the delivery service will leave a delivery notice in the mailbox, that will allow to collect the package at the place indicated and within the time indicated. If at the moment of the delivery the package is damaged, torn or opened, the Buyer must verify the state of the products.If they have been damaged, the Buyer must without fail refuse the package, and note a reserve on the delivery note (package refused because opened or damaged).
The buyer must indicate on the delivery form in the form of handwriting reserves, along with his signature, any anomaly concerning the delivery (damages, missing products regarding the ordering form, damaged package, broken products, etc).This verification is considered as executed as soon as the Buyer, or another person authorized by him, signed the delivery receipt.
If the products needs to be resent to the Seller, they must be subjected by a return claim upon the Seller, in the 14 days following the delivery. Any claim formulated after this time can not be accepted.The return of the product will only be accepted with the product in it’s original state (packaging, accessories included, notice, product never worn, washed, damaged or modified).
Article 12. – Delivery Mistake
The Buyer will have to formulate to the Seller, the same day of the delivery or at the most the first working day following the delivery, any claim of mistake of delivery or claim of non conformity of the product in nature or quality regarding to the indications stated on the ordering form. Any claim formulated after this time will be rejected.The claim will be made at the following email address:
Any reclamation not made according the rules defined above and in the time defined above, can not be accepted and will release the Seller of any responsibility towards the Buyer.At the time of reception of the claim, the Seller will issue an exchange number of the concerned products, and will communicate it by email to the Buyer.The exchange of a product can take place only after the attribution of the exchange number.
In case of mistake of delivery, any product to exchange or to refund, will have to be returned to the Seller in it’s entirety and in it’s original packaging, to the following address:
AMPLR PARIS – 18 Villa Lafontaine – 91080 Courcouronnes – France
The return costs are at the expense of the Seller.
Article 13. – Return Policy
According to the article L121-21 du Code de la consommation, the customer has the right to cancel his/her order in a period of time of 14 days after the reception of the order.
In case of free shipping, the shipping fees will be applied if the amount of the articles kept by the customer is inferior to the necessary amount required to benefit from the free shipping. Shipping fees will then be removed from the payback to the customer.
The customer who wants to return his/her order will have to send the products back at the address of:
AMPLR PARIS – 18 Villa Lafontaine – 91080 Courcouronnes – France
The items will have to be returned in their original states (packaging, accessories included, notice, product never worn, washed, damaged or modified) with a copy of the bill or any other element who can enable the identification of the order and the customer.
In the case of the items sent back by the customers will be non suitable to be sold again, the customer would not be paid back but he/she could ask for the shipping of the items, this time at his/her charge.
According to the article L121-21 du Code de la consommation, the customer will be getting his money back as soon as possible and not past 30 days after the return of the items. The pay back will be on the credit card which was used for the paiement of the item and after the control of the proper state of the return item.
Any damages or lose happening to the items during the shipping back from the customer will be at the full responsibility of the customer.
Article 14. – Risks transfer
The transfer of property and of the risks of loss and deterioration relating to it, will only be made after total payment of the price by the Buyer, whatever maybe be the delivery date.The products travels at the risks and perils of the Buyer.
The delivery is considered executed at the deliverance of the ordered goods to the transporter by the Seller.In those conditions, the Buyer don’t have any resort in guarantee against the Seller in case of delivery failure of the transported merchandise.
Articles 15. – Intellectual and Industrial Property
The content of this website ( technical documents, drawings, photographs, videos, music, etc…) are solely the property of the Seller, only owner of the rights of intellectual and industrial property of this content.The buyers agrees no to make any use of this content; Any full or partial reproduction of this content is strictly forbidden and is susceptible to constitute a counterfeit offense.
Articles 16. – Computer Technology and freedom.
The nominal data supplied by the Buyer are necessary to the processing of his order and to the issuing of bills.They can be communicated to the partners of the Seller charged of the execution, processing, management or payment of the order.
The processing of those informations communicated via the website www.amplrparis.com, was subjected to a declaration to the CNIL.
The buyer has a permanent right to access, modify, rectify and opposition on the informations he’s concerned with.This right can be exerted within the conditions and methods defined on the website www.amplrparis.com
Articles 16. – Collection of personal data
In no way we collect the email address of visitors without their prior agreement.The informations collected are processed with the aim to communicate on commerciale offers. Only our company receives the collected data.
In compliance with the legal obligations, we keep those information for a limited period, in accordance to the purpose of theirs communications.